Terms of Service - Neva
Effective Date: January 31, 2026
Welcome to Neva. These Terms of Service (“Terms”) govern your access to and use of our website at neva.krd (the “Site”) and our digital services. By accessing or using our Site or services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our Site or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Site or services.
We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes acceptance of those changes.
2. Description of Services
Neva provides digital solutions and technology services, including but not limited to:
- Custom Web Development: Full-stack web application development
- Mobile App Development: iOS, Android, and cross-platform applications
- UI/UX Design: User interface design, user experience research, and prototyping
- API Development: RESTful and GraphQL API design and implementation
- DevOps & Cloud Engineering: Infrastructure setup, CI/CD, and cloud services
- Artificial Intelligence: Machine learning solutions and AI integration
- Maintenance & Support: Ongoing technical support and maintenance services
3. Client Responsibilities
When engaging our services, you agree to:
- Provide accurate and complete information necessary for project execution
- Respond to communications and requests for feedback in a timely manner
- Provide necessary access to systems, accounts, and resources required for the project
- Ensure you have the rights to any content, materials, or data you provide to us
- Make payments according to the agreed schedule and terms
4. Project Agreements
4.1 Proposals and Contracts
Each project will be governed by a separate written agreement (proposal, contract, or statement of work) that outlines:
- Project scope and deliverables
- Timeline and milestones
- Pricing and payment terms
- Specific terms applicable to the project
4.2 Changes to Scope
Any changes to the project scope must be agreed upon in writing by both parties. Additional work beyond the original scope may result in additional charges.
4.3 Approval Process
Deliverables will be submitted for your review and approval. You agree to review deliverables promptly and provide feedback within the timeframe specified in the project agreement.
5. Intellectual Property Rights
5.1 Client Materials
You retain ownership of all content, materials, and intellectual property you provide to us for the project (“Client Materials”). You grant us a limited license to use Client Materials solely for the purpose of providing services.
5.2 Deliverables
Upon full payment, you will own all right, title, and interest in the final deliverables created specifically for you, except for:
- Pre-existing materials owned by Neva or third parties
- Open-source components and libraries
- Proprietary tools, frameworks, or methodologies developed by Neva
5.3 Portfolio Rights
We reserve the right to display completed work in our portfolio, marketing materials, and case studies, unless otherwise agreed in writing.
6. Payment Terms
6.1 Fees
Fees for services will be specified in the project agreement. Unless otherwise stated, all fees are quoted in US Dollars (USD).
6.2 Payment Schedule
Typical payment schedules include:
- Deposit: A non-refundable deposit (typically 30-50%) due upon project commencement
- Milestone Payments: Payments due upon completion of defined project phases
- Final Payment: Remaining balance due upon project completion
6.3 Late Payments
Payments not received within 15 days of the due date may be subject to:
- Late fees of 1.5% per month on outstanding amounts
- Suspension of work until payment is received
- Collection action for persistent non-payment
7. Confidentiality
7.1 Confidential Information
Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the engagement, including but not limited to:
- Business strategies and plans
- Technical specifications and code
- Customer data and analytics
- Pricing and financial information
7.2 Exceptions
Confidentiality obligations do not apply to information that:
- Is publicly available through no fault of the receiving party
- Was known to the receiving party before disclosure
- Is independently developed without use of confidential information
- Is required to be disclosed by law
8. Warranties and Disclaimers
8.1 Service Warranty
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.
8.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Site will be uninterrupted or error-free
- Defects will be corrected
- The Site is free of viruses or harmful components
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use our Site or services
- Any unauthorized access to or alteration of your data
- Any third-party conduct on our Site
- Any other matter relating to our Site or services
Our total liability for any claim arising from these Terms or our services shall not exceed the total fees paid by you for the specific project giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Neva and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:
- Your use of our Site or services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content or materials you provide to us
11. Termination
11.1 Termination by Client
You may terminate a project at any time by providing written notice. Upon termination:
- You will pay for all work completed up to the termination date
- Any deposits paid are non-refundable
- We will deliver all completed work up to that point
11.2 Termination by Neva
We may terminate a project if:
- Payment is not received within 30 days of the due date
- You breach any material term of the agreement
- You fail to provide necessary materials or feedback for more than 30 days
11.3 Effect of Termination
Upon termination, all licenses granted hereunder shall terminate, and you must cease use of any materials not fully paid for.
12. Dispute Resolution
12.1 Negotiation
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.
12.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kurdistan Region, Iraq, without regard to its conflict of law provisions.
12.3 Jurisdiction
Any legal action arising from these Terms shall be brought exclusively in the courts of Erbil, Kurdistan Region, Iraq.
13. General Provisions
13.1 Entire Agreement
These Terms, together with any project agreements and our Privacy Policy, constitute the entire agreement between you and Neva regarding the subject matter herein.
13.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
13.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.
14. Contact Information
For questions about these Terms or our services, please contact us:
Neva
- Email: legal@neva.krd
- General Inquiries: info@neva.krd
- Website: https://neva.krd
These Terms of Service were last updated on January 31, 2026.